Frequently Asked Questions About Collision Repair
At Burt Watson Chevrolet, we know the vehicle repair process can be a stressful experience. Thankfully, our team is here to answer common questions and address concerns regarding our body shop processes near Freeland, MI. If you don't see an applicable response below, don't hesitate to contact our team online or over the phone.
How long do repairs take?
Vehicle collision repairs vary depending on the complexity of repairs and availability of parts, with rare or discontinued models often taking longer to repair as we have to acquire the correct components.
Do I need an appointment for vehicle repairs?
Appointments are recommended to ensure we can repair and return your vehicle in a timely manner. If you have an unexpected repair, we encourage you to contact our team so we can find an opening in our schedule.
How many estimates should I receive?
If your insurance company has referred you to our shop, one estimate is all you need. Collision estimates are based on component availability and repair difficulty, meaning you'll receive similar quotes from shop to shop.
Does Burt Watson Chevrolet work with my insurance?
Burt Watson Chevrolet is proud to work with nearly all insurance providers to resolve your vehicle repair needs. For some insurance providers, we are the preferred repair facility due to our experienced collision repair technicians and ability to acquire quality parts directly from the manufacturer.
What do I drive while my vehicle's being repaired?
If you require alternate transportation while your vehicle is being repaired, our team can help coordinate a rental car. Some insurance companies and lease agreements provide rental vehicle coverage, helping you get back on the road in the meantime.
What happens if additional damage is found?
Similar to home restorations, initial inspections often miss damage that could be lurking underneath, and our team will take the time to document additional issues we find along the way. If you're going through insurance, we'll contact your provider to receive authorization and contact you with updates.
